We are experiencing a high volume of orders and shipments may be delayed during the holiday season.
Most orders will be processed and shipped in 7-10 business days from our warehouse in Maitland, FL with the exception of made-to-order or drop shipped products. Processing times for these products vary and are outlined below.
Orders placed over the weekend will be processed by our fulfillment center as soon as possible on the following business day.
At this time we are not able to ship for Saturday delivery. Please also keep in mind that most carriers do not deliver on holidays.
Product Type | Processing Time |
Made-to-Order Furniture (Drop Shipped) | 7-9 weeks |
Rugs & Pillows (Drop Shipped) | 5-7 business days |
Wallpaper (Drop Shipped) | 5-7 business days |
Please note: Inclement weather or high volume may delay processing times above. If your order includes an item marked pre-order, the remainder of your order will be held until all items are ready to ship.
Furniture, rugs, pillows, bedding, loungewear, and wallpaper ship to the United States, U.S. Territories, and Canada only at this time.
If you have questions regarding your order or we can help in any way, please contact us at help@riflepaperco.com and a member of our team will get back to you shortly.
You can check your order status by visiting this link, or please feel free to email our customer care team at help@riflepaperco.com.
Orders with U.S. ground shipping must be placed by 12pm ET on December 12, 2024 for delivery by December 24, 2024.
If you’ve already placed your order, you can check your order status by visiting this link.
Orders placed after that date may arrive after the holidays. Expedited shipping is not currently available.
Once an order is placed, it is unable to be canceled or modified.
We are not able to offer price adjustments. We are not able to honor gift with purchase promotions on orders that have already been placed. If you have additional questions, please reach out to us at help@riflepaperco.com.
Our Stocking Stuffer Bundle lets you select 5 items of your choice for only $45. It’s the perfect way to fill up stockings with charming, handpicked gifts at a great price! Plus, when you purchase a bundle, you can enjoy 20% off of our embroidered stockings.
Our Stocking Stuffer Bundle lets you select 5 items of your choice for only $45. It’s the perfect way to fill up stockings with charming, handpicked gifts at a great price! Plus, when you purchase a bundle, you can enjoy 20% off of our embroidered stockings.
This bundle is limited to five items for the special $45 price. However, you’re welcome to add additional items to your cart separately or build multiple bundles.
Yes, you are welcome to create as many as you like!
No, adding a stocking to your bundle is optional. If you choose to add one, you’ll receive a 20% discount on the stocking with your bundle purchase.
The bundle includes a curated selection of stocking stuffers, which you can view on this page. Only these items are eligible for the Stocking Stuffer Bundle offer.
The Stocking Stuffer Bundle is a special offer and cannot be combined with other promotions or discounts. However, you’ll still be able to use your 20% off discount for a stocking if you choose to add one to your bundle.
Yes, we accept returns for bundle items. If you need to return an item in your bundle, please contact our customer service team for assistance. Standard return policies apply.
The Stocking Stuffer Bundle is available for a limited time during the holiday season. Be sure to check back or sign up for our newsletter for updates on bundle availability and other seasonal offers.
NO PURCHASE IS NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. The Rifle Paper Co. Sweepstakes (“Sweepstakes”) entry period begins on Friday, November 15, 2024, at 5:00PM Eastern Time (“ET”) and ends on Monday, December 30, 2024, at 2:59AM ET (the “Sweepstakes Period”), when all entries must be received. Eastern Time shall control for all purposes of this Sweepstakes. Sponsor's clock shall be the official timekeeper for the Sweepstakes. The Sweepstakes is governed by these Official Rules and is subject to all applicable federal, state and local laws. Void where prohibited.
The Sweepstakes is open to legal residents of the forty eight (48) Contiguous United States and the District of Columbia who are at least twenty one (21) years old at the time of entry. Proof of residency and age may be required prior to award of any prize. Employees of Rifle, LLC (“Sponsor”) and other companies associated with the promotion of the Sweepstakes, and their respective parents, subsidiaries, affiliates and advertising and promotion agencies as well as the immediate family (spouse, parents, siblings, and children) and household members of each such employee are not eligible. The Sweepstakes is subject to federal, state, and local laws and regulations.
The Sweepstakes is sponsored by Rifle, LLC, located at 558 West New England Ave, Winter Park, FL 32789.
Participation in the Sweepstakes constitutes entrant’s full and unconditional agreement to and acceptance of these Official Rules and the decisions of the Sponsor, which are final and binding. Winning a prize is contingent upon being compliant with these Official Rules and fulfilling all other requirements set forth herein.
All Entrants may enter in the following ways during the Sweepstakes Period:
Visit www.riflepaperco.com to access and complete all required fields on the entry form, then submit as instructed. It is free to enter, but standard message and data charges may be incurred if you use your mobile device to enter the Sweepstakes. Limit one (1) entry per person per email address throughout the Sweepstakes Period. Entries received in excess of the stated limitation will be void. Entering or attempting to enter the Sweepstakes multiple times through the use of multiple email addresses is prohibited and any such entries will be deemed void and disqualified.
On or about January 6, 2025, the Sponsor will select potential winners in a random drawing from among all eligible entries received.
One (1) winner will be given one (1) $1000 gift card to be redeemed only at riflepaperco.com. Total value of all prizes is $1000. The odds of winning depend on the number of entries received.
The Sponsor will attempt to notify the potential winner by email on or about January 6, 2025. If the potential winner does not respond within twenty-four (24) hours, the Sponsor may select an alternate potential winner in his or her place at random from the remaining eligible entries. The potential winner will be required to complete, electronically sign and submit a declaration of compliance (“Declaration of Compliance”) within one (1) day of the date of notice or attempted notice is sent, in order to claim the Prize. In the event (a) a potential winner cannot be reached for whatever reason after a reasonable effort has been exerted based on the information provided by potential winner in its entry form or the winner notification is returned as undeliverable; (b) a potential winner declines or cannot accept, receive or use the Prize for any reason; (c) a potential winner is found to be ineligible to enter the Sweepstakes or receive the Prize; (d) a potential winner cannot or does not comply with the Official Rules; or (e) a potential winner fails to submit or fulfill the obligations of the Declaration of Compliance, then the potential winner shall be disqualified from the Sweepstakes and Sponsor will award the Prize to an alternate winner by random drawing from among all remaining eligible entries. Only one (1) alternate drawing will be held, after which the Prize will remain un-awarded. The Prize will be fulfilled within six weeks after the conclusion of the Sweepstakes.
Neither Sponsor, nor their respective parent companies, owners, subsidiaries, affiliates, divisions, partners, representatives, agents, successors, assigns, employees, officers, directors or members shall have any obligation or responsibility, including any responsibility to award any prize to entrants, with regard to: (a) entries that contain inaccurate information or do not comply with or violate the Official Rules; (b) entries, prize claims or notifications that are lost, late, incomplete, illegible, unintelligible, damaged or otherwise not received by the intended recipient, in whole or in part, due to computer, human or technical error of any kind, including but not limited to, inactive email accounts or an entrant's failure to monitor its email account; (c) entrants who have committed fraud or deception in entering or participating in the Sweepstakes or claiming the prize; (d) telephone, electronic, hardware, software, network, Internet or computer malfunctions, failures or difficulties; (e) any inability of the winner to accept the Prize for any reason; (f) if the Prize cannot be awarded due to delays or interruptions due to Acts of God, natural disasters, terrorism, weather or any other similar event beyond Sponsor's reasonable control; or (g) any damages, injuries or losses of any kind caused by any prize or resulting from awarding, acceptance, possession, use, misuse, loss or misdirection of the Prize or resulting from participating in this promotion or any promotion or Prize-related activities. Sponsor reserves the right, in its sole discretion, to disqualify any individual it finds to be (a) tampering with the entry process or the operation of the Sweepstakes, or with any website promoting the Sweepstakes; (b) acting in violation of the Official Rules; or (c) entering or attempting to enter the Sweepstakes multiple times through the use of multiple email addresses or the use of any robotic or automated devices to submit entries. If Sponsor determines, in its sole discretion, that technical difficulties or unforeseen events compromise the integrity or viability of the Sweepstakes, Sponsor reserves the right to void the entries at issue, and/or terminate the relevant portion of the Sweepstakes promotion, including the entire Sweepstakes promotion, and/or modify the Sweepstakes and/or award the Prize in a random drawing from all eligible entries received as of the termination date.
By participating in the Sweepstakes, entrants and winners agree to release and hold harmless Rifle, LLC and its parent company, owners, subsidiaries, affiliates, divisions, partners, representatives, agents, successors, assigns, employees, officers, directors and members (the "Released Parties"), from any and all liability, for loss, harm, damage, injury, cost or expense whatsoever, including without limitation, property damage, personal injury (including emotional distress), and/or death, which may occur in connection with, in preparation for, or as a result of participation in, the Sweepstakes, or possession, acceptance and/or use or misuse of the Prize or participation in any Sweepstakes-related or Prize-related activity and for any claims or causes of action based on publicity rights, defamation or invasion of privacy and merchandise delivery. The Released Parties assume no responsibility for any injury or damage to entrants or to any other person's computer, regardless of how caused, relating to or resulting from entering or downloading materials in connection with this Sweepstakes. Entrants and winners acknowledge that Rifle, LLC has neither made nor is in any manner responsible or liable for any warranty, representations or guarantees, express or implied, in fact or in law, relative to the Prize or any component thereof.
Except where prohibited, all issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of entrant or Sponsor in connection with the Sweepstakes, shall be resolved individually, without resort to any form of class action, and shall be governed by, and construed in accordance with, the laws of the State of Florida, without giving effect to any choice of law or conflict of law rules (whether of the State of Florida, or any other jurisdiction), which would cause the application of the laws of any jurisdiction other than the State of Florida. In addition, any dispute relating to the Sweepstakes (including these Official Rules) shall be brought in the appropriate state or federal court having jurisdiction over the subject matter located in Florida. Entrants hereby irrevocably consent to the personal jurisdiction of said courts and waive any claim of forum non conveniens or lack of personal jurisdiction that they may have. Any and all claims, judgment and awards shall be limited to actual out-of-pocket costs incurred, but in no event attorneys' fees, and under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, indirect, punitive, incidental and consequential damages and any other damages, other than for actual out-of-pocket expenses, and any and all rights to have damages multiplied or otherwise increased.
Information collected from entrants is subject to Sponsor’s privacy policy. By entering the Sweepstakes, you agree to provide your email address and consent to receive newsletters and relevant offers from Rifle, LLC and can opt-out of such mailings at any time.
To request the name of the winner, send a self-addressed stamped envelope to Rifle Paper Co. at 558 West New England Ave, Winter Park, FL 32789. Winner List requests will only be accepted after the promotion end date (listed above). All Winner List requests must be received by February 28, 2025. October 6, 2024.
We are not able to offer price adjustments. We are not able to honor gift with purchase promotions on orders that have already been placed. If you have additional questions, please reach out to us at help@riflepaperco.com.
We accept Visa, MasterCard, American Express, Discover, ShopPay, PayPal, Amazon Pay, Apple Pay, Venmo and Rifle Paper Co. gift cards. Only one credit card may be applied per order. Your card will be charged at the time your order is placed. If you are using a Rifle Paper Co. issued gift card, the funds will be removed from your balance at the time your order is placed. All pricing is listed in USD.
We are required to collect sales tax for orders shipping to Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, Washington D.C., West Virginia, Wisconsin, and Wyoming.
The billing address you are using may not match the billing address tied to your card. Please be sure to check that the billing address is correct and try again. If you are still experiencing problems, you may wish to contact the issuing bank of your credit card regarding this matter.
Promo codes can be entered during the checkout process. Simply type or paste your code in the box labeled “Promo Code,” in the cart, then click “Apply.” Only one promo code may be applied per order. Promo codes cannot be combined with other offers. Promo codes do not apply to gift cards, bedding, loungewear, wallpaper, furniture, or samples.
At this time, only digital gift cards are available for purchase and may be redeemed at our Winter Park storefront and online at riflepaperco.com. You can check your gift card balance on this page.
Existing physical gift cards are still valid and may only be redeemed online at riflepaperco.com. If you have misplaced your gift card, please reach out to help@riflepaperco.com and our team will be happy to look into it for you.
To redeem online, open your cart and click "Checkout." Enter the gift card code in the box labeled “Discount Code or Gift Card” on the right side, then click “Apply.” Only one gift card may be applied per order.
Digital gift cards can be found here and you can check your gift card balance on this page.
We are unable to offer gift notes or gift wrapping services at this time. Please note, pricing information is omitted from all packing slips so orders arrive gift-ready. Please drop us a note at help@riflepaperco.com if there's anything else we can do to help.
Please email help@riflepaperco.com with the details of your order and our team will look into your request.
Unless otherwise noted, all promotional discounts exclude the following: The Company Store Bedding, The Company Store Loungewear, Puffin Books, New Holiday Collection, Lavazza Coffee, Bundles, Samples, and Gift Cards.
The Welcome Offer is valid for one-time use per customer on full price purchases when you sign up for marketing emails or SMS. Unless otherwise noted, all promotional discounts exclude the following: The Company Store Bedding, The Company Store Loungewear, Bundles, Samples, and Gift Cards. The Welcome Offer promotion cannot be combined with other offers and is not valid on gift cards or previous purchases. To redeem online, enter promo code at checkout. The Welcome Offer promotion code expires 7 days from when this email was received. Terms of offer are subject to change.
We offer free ground shipping on orders over $55, after discounts and prior to sales tax, shipping to the continental U.S. Furniture, rugs, pillows, framed wall art, wallpaper, bedding, and loungewear are excluded from free shipping and have a shipping fee based on price and/or quantity. Shipping rates for orders under $55, international orders, and expedited orders will be calculated based on the order total and the destination address.
Furniture, rugs, pillows, framed wall art, wallpaper, bedding, samples, and loungewear are excluded from free shipping and have a shipping fee based on price and/or quantity. Shipping rates for orders under $55, international orders, and expedited orders will be calculated based on the order total and the destination address.
Most orders will be processed and shipped in 5-10 business days from our warehouse in Maitland, FL with the exception of personalized, made-to-order, or drop shipped products. Processing times for these products vary and are outlined below.
Expedited orders placed before 12pm EST Monday - Friday (excluding holidays) will ship the same day. Expedited orders placed after 12pm EST will ship the following business day (excluding holidays).
Orders placed over the weekend will be processed by our fulfillment center as soon as possible on the following business day.
At this time we are not able to ship for Saturday delivery. Please also keep in mind that most carriers do not deliver on holidays.
Product Type | Processing Time |
Personalized Stationery | 4-6 weeks |
Made-to-Order Furniture (Drop Shipped) | 7-9 weeks |
Rugs & Pillows (Drop Shipped) | 5-7 business days |
Wallpaper (Drop Shipped) | 5-7 business days |
Please note: Inclement weather or high volume may delay processing times above. If your order includes an item marked pre-order or fabric, the remainder of your order will be held until all items are ready to ship.
If expedited shipping is selected at checkout for these products, your order will ship with expedited shipping after the processing times outlined above. Orders including personalized stationery will be split shipped. Once completed by our design team, your personalized stationery will ship separately from the other items in your order.
Furniture, rugs, pillows, bedding, loungewear, and wallpaper ship to the United States, U.S. Territories, and Canada only at this time.
If you have questions regarding your order or we can help in any way, please contact us at help@riflepaperco.com and a member of our team will get back to you shortly.
Please note expedited orders are sent same day as long as the order is placed by 12PM EST, Monday through Friday (excluding holidays).
Wallpaper orders placed before 12PM ET with expedited shipping will ship within 1-2 business days. If the order is placed after 12PM EST with expedited shipping, it will ship within 2-3 business days.
Please note, we are unable to ship wallpaper samples, furniture, loungewear, or bedding with expedited shipping.
At this time we are not able to ship for Saturday delivery. If there is an urgent need, please contact us at help@riflepaperco.com so that we can further assist you.
We offer FedEx international shipping across the globe for most products - simply enter your destination country during check out. Rifle Paper Co. is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please note that even with these shipping methods, transit times may vary due to customs delays. At this time, we are only able to ship furniture, wallpaper, bedding, loungewear, bath, rugs, pillows, and framed wall art to the United States, U.S. Territories, and Canada.
Yes! Our team ships orders, excluding furniture, pillows, rugs, bedding, loungewear, linens, and wallpaper, to PO Boxes or APO/FPO/DPO addresses via USPS or FedEx SmartPost.
We’re unable to change the shipping address on an order once it’s placed. Once your order ships, we recommend contacting the shipping carrier directly to update your address. For orders shipped via FedEx, you can update your address by following the steps here. For orders shipped via USPS, you can update your address by following the steps here. We are not responsible for incorrect addresses entered at checkout.
Yes, unless you order furniture, rugs, pillows, personalized stationery, bedding, loungewear, and/or wallpaper. These items will ship separately from any additional items in your order. You will receive separate tracking emails for each shipment. You will only be charged for the shipping fee quoted during checkout. If your order includes an item marked Preorder, the remainder of your order will be held until the preorder item is ready to ship.If you have any questions regarding the status of your order, please contact us at help@riflepaperco.com and a member of our team will get back to you shortly.
At this time it is not possible to combine separate orders to ship together.
Rugs and pillows are excluded from free shipping and have a shipping fee based on price and/or quantity. Any of these items will ship directly from our partner Loloi, and will arrive separately and receive a separate tracking email from other items in your order. Please allow an additional 5-7 days for your order to be processed and shipped. Rugs ship in a clear plastic sleeve.
Each rug in your order will ship individually and incur its own shipping fee. Rugs and pillows only ship to the United States, US Territories, and Canada. All rugs and pillows require a signature upon delivery. Domestic pillow shipping fees are $10 for one pillow, $15 for two or more, and $40 for the floor pillow. Domestic rug shipping fees are:
- Up to $75: $20 shipping
- $75-$250: $25 shipping
- $250-$900: $45 shipping
- Over $900: $85 shipping
Wallpaper is excluded from free shipping. We charge $8 for each standard shipping wallpaper order to the 48 contiguous United States. Shipping rates for expedited orders or orders shipped to Alaska, Hawaii, U.S Territories, or Canada will be calculated based on the order total and the destination address. Orders that include wallpaper samples will ship via USPS without tracking and will be charged $6.95 shipping.
Domestic framed wall art shipping fees are $65 per piece.
Bedding, bath, and loungewear are excluded from free shipping. We charge $12 for each standard shipping bedding, bath, and loungewear order to the 48 contiguous United States. We are unable to ship bedding and loungewear outside of the US at this time or with expedited shipping.
Furniture is excluded from free shipping. Standard shipping costs vary depending on the furniture style and ship to within the United States and Canada. We are unable to ship furniture outside of the US and Canada at this time or with expedited shipping.
If multiple furniture pieces are purchased, each piece will incur its own shipping cost. Shipping costs per piece are as follows:
Billie Ottoman: $37.50
Frances Dining Chair: $44.50
Lorraine Dining Chair: $49.50
Clare Dining Chair: $49.50
Oxford Desk Chair - Black Plastic Legs: $49.50
Oxford Desk Chair - Gold Metal Legs: $59.50
Cambridge Desk Chair - Black Plastic Legs: $72.50
Cambridge Desk Chair - Gold Metal Legs: $79.50
Edes Screen: $49.50
Willie Storage Bench: $54.50
Flora Bench: $67.50
Louie Settee: $147.50
Greenwich Ottoman: $164.50
Bristol Armchair, Gramercy Armchair: $193.50
Elly Headboard, Mayfair Headboard - Twin: $49.50
Elly Headboard, Mayfair Headboard - Full, Queen: $64.50
Elly Headboard, Mayfair Headboard - King, California King: $72.50
Elly Bed, Hawthorne Bed - Twin: $224.50
Elly Bed, Hawthorne Bed - Full, Queen: $244.50
Elly Bed, Hawthorne Bed - King, California King: $264.50
Marion Bed - Twin: $109.50
Marion Bed - Full, Queen: $119.50
Marion Bed - King, California King: $234.50
You can check your order status by visiting this link, or please feel free to email our customer care team at help@riflepaperco.com.
Once an order is placed, it is unable to be canceled or modified.
Please report any damaged or missing items to help@riflepaperco.com within 7 days of delivery.
If you have a package that was marked as delivered but you have not yet received it, we ask you to take the following steps:
1. Check with your neighbors or front office (if applicable) to see if the package was left there.
2. Reach out to your local post office or FedEx facility.
3. Contact our team at help@riflepaperco.com and include your order number.
Please report your lost or stolen shipment within 7 days of the marked delivery date. If an order is lost after being shipped to a third party mail forwarding facility, we are unable to assume responsibility of the package once it is marked as delivered. Once an international shipment has been marked as delivered, we are no longer responsible for the particular package.
Please note, Rifle Paper Co. is not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.
We are so sorry to hear you’re not able to get an order placed on our website, but we'd love to assist you. We recommend refreshing your web browser and clearing your cache and cookies. This may solve issues such as populating a shipping quote, proceeding to the next section at checkout, or adding your credit card information.
If this doesn’t work, we recommend trying to check out on a different browser, using a different device, or logging out of your account and checking out as a guest.
Some other helpful tips for making sure your order goes through:
- Make sure your zip code on your credit card details matches the zip code in your billing address. For security reasons, these two zip codes will need to match for your bank to process the transaction and submit the order.
- Only one method of payment can be used per order. Please note that nay third-party gift cards such as AMEX or Visa are considered credit cards, and will need to have a minimum of the full order total available on the card for the funds to process and complete the order.
- Furniture, rugs, pillows, bedding, bath, loungewear and wallpaper can only ship domestically within the U.S. and Canada. If you're placing an international order with one of these items in your cart, you will not be able to complete your purchase.
If you're unsure if your order was processed, we recommend checking your email for an order confirmation before placing a new order on our website.
For more assistance, feel free to email us at help@riflepaperco.com with the items in your shopping cart, your shipping address, and the best phone number to reach you at, and we will be in touch as soon as possible to help.
Unused and unopened products may be returned within 30 days of receipt for a full refund less the original shipping cost. Customers are responsible for any return shipping costs. Used, opened, and/or final sale items cannot be returned. Furniture, pillows, personalized stationery, and framed art prints are final sale, non-refundable, and cannot be returned. Unopened, sealed, wallpaper rolls can be returned within 30 days of receipt for a full refund, less the original shipping cost and a 30% restocking fee. Customers are responsible for wallpaper return shipping costs. Wallpaper Samples are all final sale. We accept returns for all styles in our sleepwear and swimwear collection within 30 days as long as the item(s) is/are in unused, pristine condition with original tags attached and hygienic liners intact for swimwear.
If you wish to return an item that was gifted to you, please contact help@riflepaperco.com.
Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Regardless of the date an order is placed, if the original form of payment has expired at the time a refund for a return is processed, a store credit will be issued and a refund will not be provided.
Please note refunds may take 2-3 weeks to process and show on your account due to varying processing times between payment providers.
If a return exception is made for an order past 30 days, a store credit will be issued and a refund will not be provided.
1. Make sure that your order qualifies
Unused and unopened products may be returned within 30 days of receipt.
Fabric may be returned if it hasn’t been cut, washed or altered in any way. Swimwear may be returned as long as the item(s) is/are in unused, pristine condition with original tags attached and hygienic liners intact. Furniture, pillows, personalized orders, wallpaper samples, and items marked final sale are not eligible for returns.
To authorize a return for rugs, wallpaper, or fabric please contact help@riflepaperco.com.
2. Return your order and packing slip
With the exception of rugs, wallpaper, and swimwear, please send your order and its original packing slip to:
RIFLE PAPER CO.
Attn: Returns
140 Atlantic Drive
Maitland, FL 32751 USA
Any order returned to the wrong address (i.e. the address not provided on the return form) will incur a rerouting fee subtracted from the refund.
3. Await credit
Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note refunds may take up to ten business days to show on your account due to varying processing times between payment providers. If for any reason you do not receive the credited amount within that time frame, please feel free to contact help@riflepaperco.com.
We do not offer exchanges at this time, but we will always try to be as accommodating as we can. Please feel free to contact help@riflepaperco.com.
We do not process exchanges on Rifle Paper Co. × Keds items. If you wish, you may place a new order in your desired size and style.
We are not able to offer price adjustments. We are not able to honor gift with purchase promotions on orders that have already been placed. If you have additional questions, please reach out to us at help@riflepaperco.com.
All Rifle Paper Co. x The Company Store orders ship at a $12 flat rate and ships within the US to all 50 states, as well as PO Boxes, US Virgin Islands, Puerto Rico, military bases/APO/FPO addresses. All styles in the collection will ship directly from our partner The Company Store, and will arrive separately from the other items in your order. You will receive a separate tracking email from other items in your order. Please allow an additional 2-5 business days for your order to be processed and shipped. Please note, we are unable to ship items in the bedding and loungewear collection internationally or with expedited shipping. Bedding and loungewear are excluded from complimentary shipping offers.
At this time, we are unable to ship bedding and loungewear outside of the U.S. and U.S. Territories. Please email help@riflepaperco.com if you’d like to be added to our list of customers to notify if international shipping options or international stockists become available for these items.
We accept returns for all styles in this collection within 30 days as long as the item(s) is/are in unused, pristine condition with original packaging. When you’re ready to make your return, please contact us at help@riflepaperco.com with your order number and item(s) you’d like to return. Return shipping costs are the responsibility of the customer. We don’t offer exchanges. Instead, we recommend returning your items and placing a new order for item(s) you wish to receive. Once your return is received, we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note that refunds may take up to ten business days to show on your account due to varying processing times between payment providers.
Drop us a note at help@riflepaperco.com with your order number and photos of the incorrect or damaged style you received so we can help get the correct style shipped to you as soon as possible.
Care instructions can be found in the details of each style on our site as well as on the care tags of the styles in this collection.
Pillow inserts are not sold with the pillow covers in this collection. We recommend buying pillow inserts from thecompanystore.com, available in both down and down alternative options.
This collection is exclusively available on riflepaperco.com and thecompanystore.com.
While the loungewear collection fits true to size, we recommend using the fit guide as a reference, which makes it easy to choose the right size for any style in this collection.
Twin flat sheets are long enough to fit a Twin XL bed, but fitted sheets are sized only for a Twin bed. King flag sheets are wide enough to fit a California King bed, but fitted sheets are sized only for a King bed. All fitted sheets are deep enough to fit a mattress up to 18”.
This collection is excluded from all promo codes.
Rugs and pillows are excluded from free shipping and have a shipping fee based on price and/or quantity. Any of these items will ship directly from our partner Loloi, and will arrive separately and receive a separate tracking email from other items in your order. Please allow an additional 5-7 days for your order to be processed and shipped. Rugs ship in a clear plastic sleeve.
Each rug in your order will ship individually and incur its own shipping fee. Rugs and pillows only ship to the United States, US Territories, and Canada. All rugs and pillows require a signature upon delivery. Domestic pillow shipping fees are $10 for one pillow, $15 for two or more, and $40 for the floor pillow. Domestic rug shipping fees are:
- Up to $75: $20 shipping
- $75-$250: $25 shipping
- $250-$900: $45 shipping
- Over $900: $85 shipping
At this time, we are unable to ship rugs and pillows outside of the U.S., U.S. Territories, and Canada. Please email help@riflepaperco.com if you’d like to be added to our list of customers to notify if international shipping options or international stockists become available for these items. Rug and pillow orders shipping to Canada require two weeks processing time, due to customs, in addition to the standard 5-7 day processing time. If you have not received tracking, or your order, within three weeks from the date your order is placed please drop us a note at help@riflepaperco.comso we can assist with your order.
To ensure all products meet our hygiene standards, pillows are considered final sale and not eligible for returns.
We accept returns for rugs within 30 days as long as the rug is in new and unused condition in the original packaging. Please note the customer is considered responsible for any return shipping costs, but we typically recommend using a carrier like UPS or FedEx, as they are better equipped to handle larger items. Once you’re ready to make your return, please contact us at help@riflepaperco.com.
We’re so sorry to hear this! Drop us a note at help@riflepaperco.com with your order number as well as photos of the incorrect style you received so we can help get the correct style shipped to you as quickly as possible.
A rug crease is usually easily fixed by simply re-rolling the rug tightly on the diagonal, and then letting it sit for a day or two before un-rolling again. We recommend starting in one corner and tightly re-rolling the rug slowly and evenly. If needed, tie a piece of rope around the rug to keep it tightly rolled once done. By doing this 'diagonal' roll it should eliminate the majority of creases. Once laid out flat any remaining creases should also disappear quickly. If they don't, a second rolling from a different corner should do the trick. Occasionally a rug may have a severe crease which will not come out by reverse-rolling, in which case we encourage you to email our team at help@riflepaperco.com for additional assistance.
Shedding is a normal process on almost all rugs, especially on wool rugs as the shorter staple wool becomes undone when the rug is first walked on and used. We recommend vacuuming on a regular basis, including flipping the rug over to vacuum the back of the rug to help this process. With proper care, the shedding process only lasts for a short period of time, and then becomes very minimal.
Sprouting is also a normal process on many rugs. It occurs when a strand or fiber becomes loose and sticks above the rest of the fibers. If not handled quickly, walking on that fiber will cause it to sprout or blossom and stand out even more. Simply pull the loose thread up with a small amount of pressure, and then take a small pair of scissors and snip the thread even with the top of the pile (do not dig down into the pile.) This will not damage the rug in any way.
The stitching on the edges of printed rugs can fray due to vacuuming and normal wear and tear. To fix, simply cut the frayed thread close to the pile of the rug, without pulling on it.
While our printed rugs score very highly for sunlight protection, some fading will inevitably occur. It will begin to slightly fade once exposed to a certain amount of sunlight and foot traffic. There are a few techniques which can delay the process, such as rotating the rug to keep the wear and sun exposure as even as possible, keeping out of direct sunlight, and drawing shades when possible.
Clean spills immediately by blotting with a clean sponge or cloth. For everyday maintenance, use a vacuum cleaner with no beater bar, or set the beater bar to the highest pile setting with the lowest power setting. Professional cleaning is recommended to maximize the rug's longevity, and rug pads are recommended for use on hard floors to prevent slipping and wear. Limit sunlight exposure to prevent fading and discoloration.
We strongly advise working with a professional to clean your rug, and do not have any recommended cleaning solutions to do this process at home beyond the care instructions for regular spills. We do not recommend using a washing machine for any of our rugs.
Our indoor/outdoor rugs are treated to be able to withstand some exposure to the elements, but still will be affected by exposure to sun and water over time. Our Monstera and Terracotta printed rugs are made with UV resistant inks and are treated to be mold and mildew resistant. Our Jacquard rugs are also printed with UV resistant inks. If your outdoor space is covered, or your rug will not be exposed to anything beyond a light rainfall, it should be fine. We recommend hanging rugs to dry to maintain the integrity of the construction over long-term use. Rugs not marked for outdoor use should not be used outdoors.
We do not recommend any of our rugs for use in the bathroom, since humid conditions and lack of ventilation would not allow them to dry properly. Our rugs would be appropriate for a powder room.
These rug collections are OEKO-TEX certified: Amelie, Fiore, Holland, Kismet, Laurel, Maison, Meadow, Menagerie, Perennial, and Rosa.
Please note that while we try to make sure the photos on our website are as accurate as possible for each item, some slight variance in color shades are normal for our rugs and pillows, due to the color dye process for specific production runs. Please email help@riflepaperco.com if you have any concerns regarding the color of your item, or if you believe your item would fall outside normal color variance, and we would be happy to find a solution for you.
The layout and scale of our rugs is adjusted to accommodate each available size, and may be different than what is pictured on the product page. Images of each size are available by hovering over the desired size on our desktop site.
Our manufacturer and collaborative partner in this collection, Loloi, doesn't provide complimentary rug samples at this time. You are welcome to contact their team directly with this inquiry here.
If you’d rather purchase an insert for your pillow from a different retailer, you’re welcome to do so. We recommend using a slightly larger insert than the dimensions of the cover. Listed below are the suggested insert dimensions based on the pillow cover size.
- 22" x 22" Pillow : 24" x 24" Insert
- 18" x 18" Pillow : 20" x 20" Insert
- 27" x 12" Pillow : 13" x 28" Insert
- 35" x 13" Pillow : 14" x 36" Insert
- 26" x 16" Pillow : 18" x 28" Insert
- 21" x 13" Pillow : 14" x 22" Insert
How To Calculate Wallpaper Without a Wallpaper Calculator
1. Determine your square footage. To do this, measure the width of the walls and add them together. Then measure the height of your walls. Multiply the total width of your walls by the height. This will give you the total square footage. *Note: If your room has walls of varying heights, calculate the area (width x height) of each wall individually and add them together. Then proceed with steps 2 and 3.
2. For each standard door subtract 17 from the square footage. (For any other size door, subtract the area of the door from the total square footage).
3. Divide the total square footage by 42.
How To Calculate Grasscloth Wallpaper Without a Wallpaper Calculator
1. Follow steps 1 & 2 above.
2. Once you’ve determined your total square footage, divide by 72, the total square footage of one roll.
How To Calculate Peel & Stick Wallpaper
1. Follow steps 1 & 2 above.
2. Once you’ve determined your total square footage, divide by 45, the total square footage of one roll.
How To Calculate Primrose Peel & Stick Wallpaper
1. Follow steps 1 & 2 above.
2. Once you’ve determined your total square footage, divide by 34.17, the total square footage of one roll.
We always think it’s best to order extra rolls to account for trimming or mistakes. Unopened rolls can be returned, and leftover paper can be used for lining drawers or other projects.
Most of our wallpaper rolls are 27 inches wide and 27 feet long, covering an area of 60.75 square feet.
Grasscloth rolls are 36 inches wide, 24 feet long, and cover an area of 72 square feet.
Wall murals are 66.5 inches wide total, split into two panels of 33.25 inches each. They are 134.4 inches long, and cover an area of 62.07 square feet.
Peel & stick wallpaper rolls are 27 inches wide and 20 feet long, covering an area of 45 square feet.
Primrose Peel & stick wallpaper rolls are 20.5 inches wide and 20 feet long, covering an area of 34.17 square feet.
Peel & stick wall murals are 9 feet wide total, split into four panels of 27 inches each. They are 10 feet long, and cover an area of 90 square feet.
We do not recommend putting wallpaper over any kind of textured wall as we cannot guarantee that it will adhere properly and the texture won’t show through. We suggest they install a wall liner first. A wall liner is designed to use on a textured wall prior to wallcovering installation to create a smooth surface for the wallcovering to adhere to.
We recommend hiring a professional to install your wallpaper. If you’d like to install wallpaper yourself, our partner York Wallcoverings has some helpful resources available.
For traditional unpasted wallpaper, reference this How-To, and answers to some frequently asked questions. For peel & stick wallpaper, reference these instructions. We recommend plain warm water and a clean sponge or cloth to wash the walls prior to installing our peel and stick wallpaper to remove any dust or dirt particles that may be present. Walls should be air dried thoroughly before proceeding with the installation. We do not recommend towel drying walls after washing, as small fibers may be left on the surface and prevent the adhesive from sticking properly. If the walls are not cleaned properly prior to installation, this will compromise the adhesion of the wallpaper.
Whether you hire a professional or install yourself, please reference this guide for a successful installation.
The pattern “match” refers to the placement strips of wallpaper to create the correct horizontal repeat, as the pattern matches from strip to strip.
A Drop Match is when the design runs diagonal from the ceiling. The panels are staggered so only every other strip is lined up at the ceiling line.
A Straight Match is when the pattern moves straight across one wallpaper panel to the next. Each panel is hung at the ceiling line.
A Random Match is when no matter how you position the wallpaper next to the previous panel, the pattern matches up.
Due to the print techniques used to create our wallpaper, exact color matching might not be possible across different print runs. Each time a color of a wallpaper pattern is run by a wallpaper press, it’s given a Run or Lot number. It’s recommended to complete your job with only wallpaper from the same run number for an exact color match. For this reason, we suggest you order extra rolls at the beginning of your project and return any unopened rolls.
If you need additional rolls to complete a job, please contact us to see if the pattern is available with the same run number you used previously. If that is not possible, keep the new run number on a single wall to avoid color variations on strips hung side by side.
We have both! The majority of our wallpaper is traditional unpasted paper that requires adhesive. For all non woven substrates, apply the wallpaper paste to the wall. For all unpasted paper and grasscloth wallcoverings, apply the wallpaper paste to the paper. We also have a smaller selection of peel & stick wallpapers that do not require adhesive.
Most Rifle Paper Co. wallpapers are classified as washable or extra-washable. Remove water-soluble stains and dirt with a damp cloth or sponge. Use only soapy water to clean, and avoid all abrasive cleaning agents. Do not rub or scrub the surface, or use brushes to clean.
Grasscloth wallcoverings are not washable. To clean, dust the surface with a dry paper towel or lightly vacuum. Do not clean with water. Grasscloth wallcoverings are not suitable for high-humidity rooms such as bathrooms or kitchens.
Wallpaper ships directly from our partner York Wallcoverings. Please allow an additional 5-7 days for your order to be processed and shipped. Wallpaper orders placed with expedited shipping will ship within 1-2 business days.
Pre-order wallpaper orders will begin shipping on the date noted on our site. Due to production delays, this date may shift earlier or later as a result. For an update on your pre-order wallpaper order, drop us a note at help@riflepaperco.com. If expedited shipping is selected for pre-order wallpaper, your order will ship with expedited shipping once the wallpaper is in stock and available to ship.
Wallpaper will ship separately from the rest of your order. We will email you a tracking number once it ships.
Wallpaper is excluded from free shipping. We charge $8 for each standard shipping wallpaper order to the 48 contiguous United States. Shipping rates for expedited orders or orders shipped to Alaska, Hawaii, U.S Territories, or Canada will be calculated based on the order total and the destination address. Orders that include wallpaper samples will ship via USPS without tracking and will be charged $6.95 shipping.
At this time, we are only able to ship wallpaper to the United States, U.S. Territories, and Canada.
Unopened, sealed, wallpaper rolls can be returned within 30 days of receipt for a full refund, less the original shipping cost and a 30% restocking fee. Customers are responsible for return shipping costs. Once we receive the returned item(s), we will credit your original method of payment excluding non-refundable shipping costs as soon as possible. Please note that refunds may take up to ten business days to show on your account due to varying processing times between payment providers. Wallpaper Samples are all final sale.
To authorize a return for wallpaper please contact help@riflepaperco.com.
The collection is available from select online and in-store retailers.
Cloth & Company has been designing and manufacturing their products in the south suburbs of Chicago for over 75 years.
All patterned fabric used to create this collection is 55% linen, 45% cotton. All velvet fabric used to create this collection is 100% polyester.
Please reference the product page of the style you’re interested in for details on the construction and materials.
Yes, we do! Samples are available for all fabrics in this collection for $2.00 each. We are able to send up to ten samples per order. Please note that all samples for this collection will be shipped directly from our partners at Cloth & Company with complimentary shipping via USPS without tracking. If your sample doesn’t arrive within two weeks of placing your order, please contact us at help@riflepaperco.com.
The payment will be processed at the time your order is placed.
Furniture orders placed after 10/20 may arrive after Christmas.
Our Rifle Paper Co x Cloth & Company collection ships within the US & Canada. All styles in the collection will ship directly from our partner Cloth & Company, and will arrive separately from the non Cloth & Company items in your order. You will receive a separate tracking email from other items in your order. Please allow an additional 6-9 weeks for your order to be processed and shipped as each style is made-to-order. Expedited shipping is not available on this collection. We are unable to ship items in this collection to APO/FPO addresses, PO boxes, or internationally, with the exception of Canada.
If multiple furniture pieces are purchased, each piece will incur its own shipping cost. Shipping costs per piece are as follows:
Billie Ottoman: $37.50
Frances Dining Chair: $44.50
Lorraine Dining Chair: $49.50
Clare Dining Chair: $49.50
Oxford Desk Chair - Black Plastic Legs: $49.50
Oxford Desk Chair - Gold Metal Legs: $59.50
Cambridge Desk Chair - Black Plastic Legs: $72.50
Cambridge Desk Chair - Gold Metal Legs: $79.50
Edes Screen: $49.50
Willie Storage Bench: $54.50
Flora Bench: $67.50
Louie Settee: $147.50
Greenwich Ottoman: $164.50
Bristol Armchair, Gramercy Armchair: $193.50
Elly Headboard, Mayfair Headboard - Twin: $49.50
Elly Headboard, Mayfair Headboard - Full, Queen: $64.50
Elly Headboard, Mayfair Headboard - King, California King: $72.50
Elly Bed, Hawthorne Bed - Twin: $224.50
Elly Bed, Hawthorne Bed - Full, Queen: $244.50
Elly Bed, Hawthorne Bed - King, California King: $264.50
Marion Bed - Twin: $109.50
Marion Bed - Full, Queen: $119.50
Marion Bed - King, California King: $234.50
We do not offer in-store pickup for this collection.
Furniture orders placed after 10/20 may arrive after Christmas.
All items in this collection will ship via FedEx. Larger products such as beds and settees ship in two boxes. Please allow an additional 2-3 business days for both boxes to arrive in this scenario. Detailed information about the packaging for each item can be found on the product pages underneath “Details”.
All styles in this collection are final sale as each style in this collection is made-to-order.
We’re so sorry to hear this! Drop us a note at help@riflepaperco.com with your order number, photos of the incorrect style/size or damaged item, and photos of the shipping label and packaging you received so we can help get the correct style/size shipped to you as quickly as possible.
We are unable to adjust, add to, or cancel orders made for this collection.
We are unable to change the shipping address for orders placed for this collection.
Assembly instructions and specifications for each style in this collection can be found here.
Spot cleaning with cold water is the only care recommended for items in the collection. We recommend testing a non-visible spot on your furniture to ensure no damage will be done to the fabric while cleaning. Vacuuming the fabric is also recommended to keep the fabric looking its best.
Yes, our partners at Cloth & Company offer a one-time limited warranty covering manufacturer’s defects. The warranty does not cover the fabric. For warranty information, please reference assembly instructions.
Yes, our partners at Cloth & Company offer trade discounts on this collection where applicable. For more information, please contact our partners at info@clothandcompany.com.
No, the print placement will not always match exactly what is pictured. For patterns that are mirrored, such as Bramble, the print will be centered on the piece.
We offer FedEx international shipping across the globe for most products - simply enter your destination country during check out. Rifle Paper Co. is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please note that even with these shipping methods, transit times may vary due to customs delays. At this time, we are only able to ship furniture, wallpaper, bedding, loungewear, bath, rugs, pillows, and framed wall art to the United States, U.S. Territories, and Canada.
At this time, we are only able to ship rugs and pillows to the United States, U.S. Territories, and Canada.
At this time, we are only able to ship wallpaper to the United States, U.S. Territories, and Canada.
If you order personalized stationery along with other Rifle Paper Co. products, your entire order will be packaged together once your personalized items are ready to ship.
At this time, we are only able to ship furniture to the United States, U.S. Territories, and Canada.
At this time, we are only able to ship bedding and loungewear to the United States.
Thank you for your interest in including Rifle Paper Co. in your store’s assortment! To ensure we are represented in locations that align well with our products and brand, please fill out our Wholesale Account Application by following this link: Wholesale Account Application.
We look forward to reviewing your application!
We recommend reaching out to your IvyStone Rep for this info. If you aren’t sure who your rep is, please see here for the IvyStone directory to find your Rep.
Orders placed through IvyStone or Faire ship within 5-7 business days. Tracking information, along with your invoice, will be sent to the email address associated with your account within 1-2 business days. If you do not receive this information within 1-2 business days, please email our Customer Experience team at help@riflepaperco.com for additional assistance.
Yes - if you are interested in carrying the line outside of the United States, please reach out to international@riflepaperco.com. If you are located in one of the countries below, you are also able to place your order on Faire here.
- United Kingdom, Ireland, & Canada
- France
- Italy
- Portugal
- Belgium
- Luxembourg
- Netherlands
- Denmark
All orders are shipped from our warehouse in Central Florida by commercial carrier (Fedex) unless otherwise specified. The customer will be responsible for paying all shipping and freight costs relating to your orders. Freight charges are applied to the invoice and charged at time of shipping.
To ensure your order order gets to you as quickly as possible, we are no longer including paper invoices with our shipments. You will receive an email including a copy of your invoice, along with tracking info, within 1-2 business days (Monday-Friday). If you do not receive an emailed invoice within 1-2 business days, please email our Customer Experience team at help@riflepaperco.com for a copy. Please include your account name & PO # in your email.
Please provide photos of the damaged item(s) along with your order number as well as the sku #(s) and quantity of damaged item(s) to our Customer Experience team at help@riflepaperco.com. Replacement(s) for your damaged item(s) will be sent to you with complimentary shipping. Refunds / credits will not be issued for damaged items.
Please provide the sku and quantity of missing item(s) along with your order number and account name to our Customer Experience team at help@riflepaperco.com. Our team will replace your missing item(s) with complimentary shipping. Refunds / credits will not be issued for missing items.
Please provide a photo, sku #(s), and quantity of the incorrect item(s) you did receive, and also confirm the item, sku #(s), and quantity that you did not receive as well as your account name and PO #. Our team will replace your missing item(s) with complimentary shipping. Refunds / credits will not be issued for missing items.
Once an order has been placed we are unable to cancel or alter your order in any way.
At your earliest convenience, please call our secure payment line (407.622.7679) or email our accounting team at accounting@riflepaperco.com. Payment information may only be relayed over the phone and our Customer Experience team will relay your information directly to our accounting team the day we receive your request.
Drop us a note at wholesale@riflepaperco.com. We’d be glad to honor the sale price for your wholesale order.
Rifle Paper Co. has a unilateral United States Minimum Advertised Price Policy (“MAP Policy”) that applies to all authorized retailers of Rifle Paper Co. products located in the United States of America.
We ask that you sell products in their original packaging. Relabeling, repackaging (including the separation of bundled products or the bundling of products), and otherwise altering products or their packaging is not permitted. Failure to comply may result in account termination. Please let us know if you have any questions regarding our packaging.
Please reach out to the following contacts regarding becoming a stockist for our collaborations:
- Loloi (Rugs & Pillows): info@loloirugs.com/ (972) 503-5656
- York Wallcoverings (Wallpaper): NationalAccountsCS@yorkwall.com
- Corkcicle (Insulated Drinkware): wholesale@corkcicle.com/ (866) 780-0007
- Puffin Books (Illustrated Books): newaccount@penguinrandomhouse.com/ (866) 761-6685
- Cotton + Steel (Fabric): cs@rjrfabrics.com/ (800) 422-5426
- Cloth + Co. (Furniture): info@clothandcompany.com/ (800) 542-7553
- Foggy Dog (Pet Accessories): wholesale@thefoggydog.com
Furniture:
Click here to apply for a trade account with our partners at Cloth & Company.
Wallpaper:
Click here to apply for a trade account with our partners at York Wallcoverings.
Rugs, Pillows & Throws:
Click here to apply for a trade account with our partners at Loloi.
Information Gathering
We only collect the personal information you choose to provide. When you register on our site, place an order or subscribe to our newsletter some of your personal information is required. You may be asked to enter your name, email address, mailing address, phone number or credit card information. You may visit our site anonymously by declining to engage in any of these interactions.
Information Usage
The information you provide us may be used in any of the following ways:
Personalize your experience
Improve our website
Process a transaction
Provide you with order status
Send Rifle Paper Co. promotional messages
Note: You may unsubscribe from our promotional messages by following the unsubscribe instructions located at the bottom of each email.
The information you submit to us, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or requested service.
Fraud Prevention
All data submitted is transmitted via https (TLSv1.2). Any data submitted in relation to a purchase is also encrypted before being sent to our payment gateway provider for authorization. We employ a variety of measures to protect your personal information when it is submitted to our site. The payment gateway provider is required by law to keep this information confidential. We do not store any financial information (credit cards, social security numbers, etc.) on our servers. The personal information we do store on our servers (name, address, email, phone number, etc.) is protected by standard industry-wide security measures. Compromising the security measures employed by us or by our payment gateway provider is punishable by law.
Cookies
We use cookies to help us remember you, process items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can provide a better site experience.
Third Party Links
At our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We claim no responsibility or liability for the content and/or activities of these third parties, though we welcome any feedback about them – please feel free to contact us.
Information for California Residents
California residents are entitled to contact us to request information about whether we have disclosed Personal Information to third parties for the third parties’ direct marketing purposes. We do not share Personal Information with third parties for their own marketing purposes, however. California customers may contact us to request further information about our compliance with this law.
California consumers also have certain rights regarding their personal information under the California Consumer Privacy Act (“CCPA”). This following rights in this section apply to all California residents (but not including legal entities, such as companies). These rights will not apply, however, if we do not collect any personal information about you or if all of the information we collect is exempt from the statute (for example, the CCPA does not protect information that is already protected by certain other privacy laws, and it does not protect information that is already publicly available). “Personal information,” for purposes of this section regarding the rights of California residents, does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
You have a right to know about personal information collected, disclosed, or sold.
California residents have the right to request that we disclose what personal information it collects, uses, discloses, and sells. This is called the “Right to Know”. Under the Right to Know, you can request a listing of the types of personal information we have collected about you, the sources of that information, how we use the information (e.g., our business or commercial purposes for collecting or selling personal information), other individuals and business with whom we share personal information, and the specific pieces of personal information that we have collected about you.
In the last 12 months, we have collected the following categories of personal information from individuals from the following sources:
Type of Information: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name or other similar identifiers. Categories of Sources: Directly from you; Automatically from you when you visit our website. Business or commercial purposes: Personalize your experience; Improve our website; Process a transaction; Provide you with order status; Send Rifle Paper Co. promotional messages. Third parties with whom shared: Vendors and other service providers.
Type of Information: Categories under California Civil Code Section 1798.80, which includes, in addition to some of the above information, telephone number, bank account number, credit card number, debit card number, or any other financial information. Categories of Sources: Directly from you. Business or commercial purposes: Process a transaction; Provide you with order status. Third parties with whom shared: Vendors and other service providers.
Type of Information: Commercial information, including records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. Categories of Sources: Directly from you; Automatically from your purchase of our products. Business or commercial purposes: Personalize your experience; Improve our website; Process a transaction; Provide you with order status. Third parties with whom shared: Vendors and other service providers.
Type of Information: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement. Categories of Sources: Automatically from you when you visit our website. Business or commercial purposes: Personalize your experience; Improve our website; Process a transaction. Third parties with whom shared: Vendors and other service providers.
Type of Information: Geolocation data. Categories of Sources: Automatically from you when you visit our website. Business or commercial purposes: Personalize your experience; Improve our website; Process a transaction. Third parties with whom shared: Vendors and other service providers.
You have a right to request deletion of personal information about you.
California consumers have a right to request the deletion of their personal information collected or maintained by Rifle Paper Co.
Right to opt-out of the sale of personal information.
California consumers have a right to opt-out of the sale of their personal information by Rifle Paper Co. We do not sell your personal information, and so there is no need to opt-out of a sale.
Right to non-discrimination for the exercise of a consumer’s privacy rights.
We will not discriminate against you for exercising any of your privacy rights conferred by the CCPA. including, but not limited to: • Denying goods or services. • Charging different prices or rates for goods and services, including through the use of discounts or other benefits or imposing penalties. • Providing a different level or quality of goods or services. • Suggesting that the consumer will receive a different price or rate for goods or services or a different level or quality of goods or services.We may, however, charge a different price or rate, or provide a different level or quality of goods or services, if that difference is related to the value provided to you by your data.
Authorized agents
If you would like, you may designate an authorized agent to make a request under the CCPA on your behalf. We will deny requests from agents that do not submit proof of authorization from you. To verify that an authorized agent has authority to act for you, we may require a copy of a power of attorney or require that you provide the authorized agent with written permission and verify your own identity with us.
Exercising your rights
If you are a California resident and would like to exercise the rights described in this section, please contact us at help@riflepaperco.com or at 800-498-9774.
Other Privacy Rights
Depending on where you live, we may also be able to:
Correct any errors in your personal data
Request we cease processing your personal data
Request access to any of your personal data for whatever use they see fit
Request we remove your personal data entirely
Customers and site visitors interested in any of the above should email help@riflepaperco.com and we will be happy to assist.
International Visitors
If you are visiting from outside the United States please note that you are transferring information about you, including personal information, to a country and jurisdiction that does not have the same data protection laws as the country in which you reside, and you consent to the transfer of information about you, including your personal information, to the United States; and the use and disclosure of information about you, including your personal information, as described in this Privacy Policy.
Privacy Policy
This online privacy policy applies to information collected through our website and not information collected offline. By using our site, you consent to our Terms & Conditions and Privacy & Security policies. By placing an order through our site you consent to our Customer Service policies.
We reserve the right to change these policies at anytime. Please contact us if you have any questions about the above information.
Mobile Terms of Service
Last updated: Sept. 15, 2023 The Rifle Paper Co. mobile message service (the "Service") is operated by Rifle Paper Co. (“Rifle Paper Co.”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. By consenting to Rifle Paper Co.’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Rifle Paper Co. through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic t