- How much does shipping cost?
- We offer free ground shipping on orders over $50 shipping to the continental U.S. Rugs and pillows are excluded from free shipping and have a shipping fee based on price and/or quantity. Shipping rates for orders under $50, international orders, and expedited orders will be calculated based on the order total and the destination address.
- When can I expect my order to arrive?
- Orders are processed and delivered Monday through Friday, excluding holidays. Please allow 1-2 business days for processing. Most orders ship from our warehouse in Maitland, FL. FedEx expedited orders placed before 2PM EST will ship the same day.
For orders containing rugs or pillows, please allow an additional 5–7 days for your order to be processed and shipped.
Framed art prints will ship in 2-3 weeks. Orders containing framed art prints will be held until the framed art prints are ready to ship.
Any orders placed on Saturday or Sunday will not ship until the following Monday.
- What is the cut-off time for expedited shipping?
- Please note only FedEx expedited orders placed before 2PM EST will ship the same day.
- Do you deliver on Saturdays?
- At this time we are not able to ship for Saturday delivery. If there is an urgent need, please contact us at email@example.com so that we can further assist you.
- Do you offer international shipping?
- We offer FedEx international shipping across the globe for most products - simply enter your destination country during check out. Rifle Paper Co. is not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please note that even with these shipping methods, transit times may vary due to customs delays.
At this time, we are only able to ship rugs and pillows to the United States, U.S. Territories, and Canada.
- Do you ship to PO Boxes or FPO/APO/DPO addresses?
- Yes! Our team ships orders going to PO Boxes or APO/FPO/DPO addresses via USPS.
- Will my entire order ship together?
- Yes, unless you order a rug, pillow, wallpaper and/or personalized stationery. These items will ship separately from any additional items in your order. You will receive separate tracking emails for each shipment. You will only be charged for the shipping fee quoted during checkout.
Orders containing framed art prints will be held until the framed art prints are ready to ship.
Note that international orders containing personalized stationery will ship together.
If you have any questions regarding the status of your order, please contact us at firstname.lastname@example.org and a member of our team will get back to you shortly.
- How much does it cost to ship a rug or pillow?
- Each rug in your order will ship individually and incur its own shipping fee. In order to mitigate the spread of COVID-19, FedEx is not currently requiring signature upon delivery. At this time, we are only able to ship rugs and pillows to the United States, US Territories, and Canada. Domestic pillow shipping fees are $10 for one pillow, and $15 for two or more. Domestic rug shipping fees are:
|Up to $75||$20|